Yes, that headline is a true statement. This isn’t one of those reverse psychology posts where I say that something sucks, but then list reasons why it really doesn’t suck and then try to get you to sign up for my offer.
But in my side work as a website freelancer, I’ve come across customers that already have hosting plans, and unfortunately, they’ve chosen GoDaddy. I cringe when I find out this information – and it has gotten so bad lately that I’m thinking of just declining jobs altogether, rather than deal with GoDaddy and their slow servers and clunky interface.
Reasons That GoDaddy Hosting Sucks
Horrible Control Panel Interface
– Every good hosting company that I have worked with in the past: Hostgator, Lunar Pages, Bluehost, AHosting, etc. – all use the standard cPanel hosting interface to manage and configure the server settings. The simple graphical interface is easy to use and fast. Although every instance of cPanel is slightly different, they are all common enough that it is easy to add a new domain, add/edit a database with myPHPadmin, add a new email forwarder, etc. It’s very easy and intuitive to use.GoDaddy, on the other hand, has their own clunky web interface. The thing is horrible, slow, and confusing as all hell to figure out.
Really Slow Shared Hosting
– I’ve witnessed the slowness of GoDaddy hosting in several different manners. In one instance, I created a simple WordPress website for a customer. The site had a handful of plugins, but nothing out of the ordinary – plugins that are pretty commonly used on other WordPress sites. Well after a day or so of the site running, the customer began experiencing timeouts when trying to connect to their site. Godaddy supported said that it had to be a WordPress issue and something was wrong with the site. Just to prove my point, I exported the entire site and ran it on my Hostgator server, and the site ran fine.In a few other cases, I’ve had terrible success trying to upload files through FTP. I’m connecting using my own FTP client (Filezilla) – but I’m spending literally 3 hours trying to upload around 300 small files. This has happened to me twice in the last 2 days with different customers – both hosting with GoDaddy. It has also happened on 2 different machines, so I know the issue isn’t related to my internet connection. I could upload the same 300 files to my Hostgator server in less than a minute.
Database / Addon Domain / WordPress Installations are not Immediate
– Ever want to create a new database or add on a new domain or install WordPress on your Hostgator account? You simply go through the install steps and press ‘Create’ and like magic, the item is created within seconds.Well with GoDaddy, the item goes into pending mode. At that point, you are left to sit and wait. It can take a few minutes, up to a few hours to install. What the hell is that all about?
The above items are enough for me personally. I would never use GoDaddy for hosting based on just the interface alone. Every time I look at it, I get a little sick to my stomach.
But don’t take my word for it. Someone has even created a website called www.godaddyhostingsucks.com. Many of their reasons are the same, with a few other minor ones sprinkled in. And of course, they are also touting Hostgator as being the best – which I would tend to agree with, although I do like Bluehost now that I’ve started using them for some of my other websites.
Ps. Although their hosting is bad, I still suggest using GoDaddy to buy domain names. Their prices are still usually the best, although I need to investigate Namecheap because I hear a lot about them on other sites.